Lokad Call Center Calculator2.3.377.1

Free
2.19 MB
  Download  



Publisher Description



Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability.

Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity.

No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.

Download and use it now      Lokad Call Center Calculator 2.3.377.1



Add a review


Tell us your experience with Lokad Call Center Calculator 2.3.377.1



RELATED PROGRAMS
Our Recommendations







BarCode2D-PNG

Lokad Call Center Calculator 2.3.377.1 Screenshot


Click stars to rate this APP!

Users Rating:  
  3.5/5     6
Editor Rating:  
  0/5
Downloads last week: 4
Size: 2.19 MB
Price: N/A
Release Date: 2009-07-20
Publisher: Lokad.com
Operating System: windows